This review is 6 months late, but it's taken me some time to ascertain what happened. Like many others, I chose this company based on the rave reviews and proximity to my home. First off, everyone raves about Jody, the owner. I did get contacted by him initially by email, who then told me he could send his son to do the job since I requested weekends and that's when his son likes to work, but then on the day of the job two other people showed up. They felt like independent contractors using Jody's business name but really working for themselves. They were making up prices on the fly even after I'd been quoted.
So the job proceeds and I get 2 ceiling fans installed and 1 bathroom exhaust fan, things are fine, and I pay what feels like a WAY overblown price. I had been warned ahead of time that they don't patch the holes they make in the drywall and I assumed that was pretty standard. There was more than one, "I'm not gonna be patching...etc etc etc..for this kind of money" comment made during the job. Anyway, it's been months now and I still haven't found a good drywall person to do the repairs in the walls and several friends and family have been over to visit. Without fail, every single one of them is stunned at the number and size of gaping holes in my ceilings and walls in various rooms. What I hear the most is, "I've had many ceiling fans installed over the years and they NEVER leave open holes" after which I'm starting to feel ripped off. Yes, I was told ahead of time but really, the more I hear and discuss, the more I see that 1) there's way too many holes and 2) they should have at least offered to do the filling, even if it meant more money.
It's not easy for someone employed full time and single to arrange times for contractors to come to a locked condo, so having an all in one source would've really been great.
At the end, the two guys told me that if I had them back to do more work, (I'd mentioned other things I'd like done), that they'd "give me a better price next time". WTF? Does that mean my initial service of over $800 was an initiation that I had to pass to determine if I was worthy of the secret "better" pricing? I dunno. The whole thing left me with a bad impression, even though it was clear that these people know their craft. I probably wouldn't use again.